Privacy Policy
At Avelle Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with UK data protection laws and the UK GDPR. By using our website, you agree to the practices outlined below.
Information We Collect
When you shop with us or use our website, we may collect the following information:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Payment method details (processed securely by third-party payment providers; we do not store full payment card information).
- Order Information: Details of products purchased, delivery preferences, and transaction history.
- Website Usage Information: Data collected through cookies and similar technologies to improve your browsing experience.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support and respond to enquiries
- Send order updates, confirmations, and relevant communication
- Improve our website, products, and services
- Comply with legal obligations and fraud prevention measures
Data Protection and Security
We take data security seriously. All transactions are protected using secure SSL encryption. Your personal data is stored securely and only accessed by authorised personnel. We do not sell or rent your data to third parties.
Cookies
Our website uses cookies to enhance user experience, analyse website traffic, and support essential site functions such as checkout. You can manage or disable cookies through your browser settings, though some features of the site may not function properly without them.
Third-Party Services
We may share limited information with trusted third parties who help us operate our business, such as payment processors, shipping carriers, and marketing tools. These providers are required to protect your data and use it only for the services we request.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, and reporting obligations.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data where applicable
- Object to or restrict certain data processing activities
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at Support@avellestudio.com.
Marketing Communications
If you choose to subscribe to our newsletter, we may send you updates on new arrivals, promotions, and exclusive offers. You can unsubscribe at any time by clicking the “Unsubscribe” link in any email or by contacting us directly.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in legal requirements or business practices. The latest version will always be available on this page.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: Support@avellestudio.com
Phone: +44 7520 602751
We are committed to protecting your privacy and ensuring your information is handled with care and transparency.